---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/63038#article
headline: "63038: Account exceeded the daily messages limit"
url: https://www.twilio.com/docs/api/errors/63038
inLanguage: en
dateModified: 2026-10-07T05:21:12.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 63038: Account exceeded the daily messages limit

Log Type: TWILIO

Log Level: ERROR

## Description

You see this error when your account exceeds the number of messages allowed within a rolling 24-hour window. Trial accounts are limited to 50 messages per day, and additional daily restrictions can be applied based on observed sending patterns.

### Possible causes

* Your trial account reached the daily cap of 50 messages. ([help.twilio.com](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations))
* Your account is subject to an additional daily messaging restriction based on observed sending patterns. ([help.twilio.com](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations))
* Your application sent more messages across the account than the daily allowance permits within the rolling 24-hour window.
* Your Twilio account has been upgraded, but you have not yet created a Business [Primary Compliance Profile](/docs/trust-hub/profiles/primary-compliance-profiles) (PCP).\
  Until you add a Business PCP, the account can send a maximum of 20,000 messages per day.

### Possible solutions

* Pause outbound traffic and send again after the rolling 24-hour window resets.
* If you are using a trial account, upgrade to a paid account to send a higher daily volume. ([help.twilio.com](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations))
* If you need a higher limit, contact Support and review any outreach sent to your email, including your spam folder, for steps to remove or raise the limit.
* Use Messaging Insights to identify volume spikes, delivery issues, and the senders or campaigns that contributed to the limit.
* If your newly upgraded Twilio account is hitting the 20,000 messages / day limit, get an approved Business [Primary Compliance Profile](/docs/trust-hub/profiles/primary-compliance-profiles) to have the limit lifted.

#### Additional resources

* [Twilio Free Trial Limitations](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations)
* [Messaging Insights](/docs/messaging/features/messaging-insights)
* [Account Based Throughput Overview](/docs/messaging/guides/account-based-throughput-overview)