---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/63059#article
headline: "63059: Phone number migrated to a different WhatsApp Business Account"
url: https://www.twilio.com/docs/api/errors/63059
inLanguage: en
dateModified: 2026-06-08T11:38:30.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 63059: Phone number migrated to a different WhatsApp Business Account

Log Type: TWILIO

Log Level: ERROR

## Description

This error occurs when the WhatsApp phone number in your request is associated with a different WhatsApp Business Account than the one you are using. Twilio uses `configuration.wabaId` to identify the WhatsApp Business Account for a sender.

### Possible causes

* The phone number is linked to a different WhatsApp Business Account than the one in your request.
* The phone number was migrated or re-registered under a different WhatsApp Business Account, but your request still uses the previous WABA ID.
* The `configuration.wabaId` value in your Sender request does not match the WhatsApp Business Account currently associated with the phone number.
* The phone number is being registered or managed from the wrong Twilio account or subaccount. The phone number must belong to the account or subaccount where you register the WhatsApp sender.

### Possible solutions

* In your Meta Business Portfolio, find the phone number and confirm the WhatsApp Business Account currently associated with it. Use that WABA ID in every request for this sender.
* If you recently migrated the number, make sure you selected the existing Meta Business Portfolio and completed registration in the correct WhatsApp Business Account. Selecting a different Meta Business Portfolio or WABA during registration results in an error.
* If you are creating or updating the sender through the Senders API, verify that `configuration.wabaId` matches the sender's current WhatsApp Business Account.
* Confirm that the phone number belongs to the same Twilio account or subaccount where you are registering the WhatsApp sender.
* If you still cannot identify the correct WABA ID or complete the migration, contact Twilio Support.

#### Additional resources

* [Migrate phone numbers and WhatsApp senders](/docs/whatsapp/migrate-numbers-and-senders)
* [Senders API for WhatsApp](/docs/whatsapp/api/senders)
* [Register WhatsApp senders using the Senders API](/docs/whatsapp/register-senders-using-api)