---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/63103#article
headline: "63103: Cannot assign payment method to WABA provided"
url: https://www.twilio.com/docs/api/errors/63103
inLanguage: en
dateModified: 2026-06-08T11:38:30.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 63103: Cannot assign payment method to WABA provided

Log Type: APPLICATION

Log Level: ERROR

## Description

This error occurs when Twilio cannot assign your WhatsApp Business Account (WABA) to Twilio's credit line during sender registration. Meta only allows a payment method on a WABA to be revoked, not fully removed. If you already use WhatsApp with another provider, create a new WABA to use with Twilio instead of selecting a WABA that was created outside of Twilio.

### Possible causes

* You selected a WABA that is already assigned to another payment method.
* You selected a WABA that has been used with another provider or was created outside of Twilio.
* You selected a different Meta Business Portfolio or a different WABA than the one already connected to this Twilio account when adding another sender. Twilio requires all WhatsApp senders in one account to use the same WABA.
* Meta's credit line assignment service is temporarily unavailable.

### Possible solutions

* If you are registering your first sender or moving from another provider, select your existing Meta Business Portfolio and create a new WABA in Twilio during Self Sign-up or Embedded Signup.
* If you are adding another sender to the same Twilio account, select the same WABA that you used for your first WhatsApp sender.
* Wait a few minutes and retry the request if the failure appears temporary.
* If the error continues, contact Twilio Support.

#### Additional resources

* [Register WhatsApp senders using Self Sign-up](/docs/whatsapp/self-sign-up)
* [Migrate phone numbers and WhatsApp senders](/docs/whatsapp/migrate-numbers-and-senders)
* [Using WhatsApp Business Accounts with Twilio](/docs/whatsapp/tutorial/whatsapp-business-account)
