---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/64005#article
headline: "64005: Pay: Connector does not support tokenization."
url: https://www.twilio.com/docs/api/errors/64005
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 64005: Pay: Connector does not support tokenization.

Log Type: APPLICATION

Log Level: ERROR

## Description

### Pay: Connector does not support tokenization.

A 64005 Error is an indication that the request to tokenize credit card failed because the connector does not support tokenization.

### Possible causes

* The paymentConnector attribute points to Connector that does not support tokenization.
* The chargeAmount attribute in the Pay Verb TwiML was 0 (or omitted) and you intended to charge.

### Possible solutions

* Make sure that the paymentConnector matches a `<Pay>` Connector that supports tokenization.
* If a charge was intended, please change the chargeAmount attribute and provided a positive value. Please see [this API documentation](/docs/voice/twiml/pay#chargeamount) for more details.