---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/64107#article
headline: "64107: ConversationRelay: Invalid Message Received"
url: https://www.twilio.com/docs/api/errors/64107
inLanguage: en
dateModified: 2026-04-22T08:50:49.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 64107: ConversationRelay: Invalid Message Received

Log Type: APPLICATION

Log Level: ERROR

## Description

A message was received on the websocket that did not match any of the supported messages that Conversation Relay can act upon.

### Possible causes

* The websocket server is sending Conversation Relay a message that is not supported
* A component in front of the websocket server (API Gateway or Load Balancer) is sending Conversation Relay a message it cannot process

### Possible solutions

* Make sure all messages sent are conforming to the Conversation Relay websocket specification
* Make sure error handling is not sending back errors over the websocket to Conversation Relay
* Make sure API Gateways and Load Balancers are configured to not send errors to the Conversation Relay

Looking at the message can give an insight into why this might happen.