---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/68001#article
headline: "68001: Network Error"
url: https://www.twilio.com/docs/api/errors/68001
inLanguage: en
dateModified: 2026-06-08T11:38:30.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 68001: Network Error

Log Type: APPLICATION

Log Level: ERROR

## Description

Verify returned this error because it could not complete the network communication required to process your API request. This can happen while you start or check a verification and is typically a transient failure.

### Possible causes

* A temporary network interruption prevented Verify from completing the request.
* A temporary Twilio service degradation or outage affected Verify API connectivity.
* The request was retried without first confirming the required Verify inputs, so the same failing request continued to be sent.

### Possible solutions

* Retry the request. If you retry automatically, use exponential backoff instead of sending repeated immediate requests.
* Before retrying, confirm that your Verify request is valid. Use a valid `ServiceSid`, send the destination in `E.164` format when verifying a phone number, and choose a supported `channel`.
* Review the Verification details page in Twilio Console to inspect the verification lifecycle and any related error codes.
* If you need to investigate recent traffic in bulk, use the Verification Attempts API to review attempts generated by your Verify service.
* Check the Twilio status page for any active incidents or degraded service affecting API requests.

#### Additional resources

* [Verify API: Verifications](/docs/verify/api/verification)
* [View Verify logs in Twilio Console](/docs/verify/viewing-logs-with-twilio-console)
* [Check Twilio Service and API Status](https://help.twilio.com/articles/360013353193-Checking-Twilio-Service-and-API-Status-with-the-Status-Page)