---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/68008#article
headline: "68008: Verify WhatsApp channel not configured"
url: https://www.twilio.com/docs/api/errors/68008
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 68008: Verify WhatsApp channel not configured

Log Type: APPLICATION

Log Level: ERROR

## Description

Verify WhatsApp channel not configured.

### Possible causes

* Your WhatsApp Business Account (WABA) does not meet Meta's [commerce policy](https://business.whatsapp.com/policy).
* Your verification creation request failed due to a missing Messaging Service / Verify WhatsApp Sender.
* Missing or misconfigured WhatsApp Authentication templates.

### Possible solutions

* Correctly set up your WABA to [bring your own WhatsApp Sender](/docs/verify/whatsapp/byo).
* Contact our support team for Authentication template issues.
* Enable SMS channel as a [fallback](/docs/verify/fallback-scenarios) for Verify.