---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/80617#article
headline: "80617: Flex Configuration Error"
url: https://www.twilio.com/docs/api/errors/80617
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 80617: Flex Configuration Error

Log Level: ERROR

## Description

A Flex component was not configured correctly.

### Possible causes

* You made changes to one of your Flex phone numbers
* You are trying to use a phone number with Flex but have not created a Flex Flow for that number
* You manually deleted a Chat Channel or Proxy Session
* You removed or changed the Chat Channel Sid setting in your Proxy Service