---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/94402#article
headline: "94402: Transcriptions: Encryption failed and transcription result files deleted"
url: https://www.twilio.com/docs/api/errors/94402
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 94402: Transcriptions: Encryption failed and transcription result files deleted

Log Type: APPLICATION

Log Level: ERROR

## Description

Twilio failed to encrypt and securely store transcription results. The transcription files have been deleted and the resource has been marked as "failed"

### Possible causes

* Twilio failed to encrypt transcription results and all retries attempts were exhausted

### Possible solutions

* Set a public key that can be used to encrypt transcription results or disable encryption so future transcriptions can be successfully processed and stored