---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/95300#article
headline: "95300: Conversation Intelligence (classic) Service was not found"
url: https://www.twilio.com/docs/api/errors/95300
inLanguage: en
dateModified: 2026-04-23T17:38:05.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 95300: Conversation Intelligence (classic) Service was not found

Log Type: APPLICATION

Log Level: ERROR

## Description

The Conversation Intelligence (classic) Service specified was not found.

### Possible causes

The service specified in the "intelligenceService" property does not exist or has not been created under the account.

### Possible solutions

Verify that the service exists for the account in the Conversation Intelligence (classic) product.