---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/95302#article
headline: "95302: Conversation Intelligence Error"
url: https://www.twilio.com/docs/api/errors/95302
inLanguage: en
dateModified: 2026-09-25T18:57:30.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 95302: Conversation Intelligence Error

Log Type: TWILIO

Log Level: ERROR

## Description

Twilio encountered an internal error while processing a Conversation Intelligence request. Use the Twilio Console Debugger to inspect the failed execution details and identify the affected resource.

### Possible causes

* An internal Conversation Intelligence service issue interrupted processing.
* A Conversation Intelligence execution failed before Twilio could complete transcript analysis or return a result.
* A downstream Conversation Intelligence operation, such as a language operator execution, encountered an internal failure.

### Possible solutions

* Open Twilio Console and go to **Monitor** > **Debugger**. Filter by source `conversation-intelligence` to review the Log SID, Resource SID, event type, timestamp, and log body for the failed execution.
* Use the debugger details to confirm which Conversation Intelligence execution failed and whether the issue is isolated or recurring.
* If the error persists, contact Twilio Support and include the Log SID, Resource SID, timestamp, and the steps that led to the failure.

#### Additional resources

* [Conversation Intelligence troubleshooting](/docs/conversations/intelligence/troubleshooting)
* [Twilio Debugger](/docs/usage/troubleshooting/debugging-your-application)
* [Contacting Twilio Support](https://help.twilio.com/articles/360048500694-Contacting-Twilio-Support%20)