---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/conversations/knowledge/nutrition-facts#article
headline: Enterprise Knowledge Nutrition Facts
description: View the AI Nutrition Facts label for Enterprise Knowledge.
url: https://www.twilio.com/docs/conversations/knowledge/nutrition-facts
inLanguage: en
dateModified: 2026-06-04T19:03:12.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# Enterprise Knowledge Nutrition Facts

```json
{"name":"Enterprise Knowledge","description":"Enterprise Knowledge allows you to provide your AI Agent with access to unstructured data sources like company policies, documentation, and more. The Agent can then return relevant information during interactions, helping to answer customer questions with greater accuracy and context.","modelType":"Predictive","optional":true,"baseModel":"OpenAI - text-embedding-3-large","aiPrivacyLevel":1,"trustLayer":{"baseModelCustomerData":{"value":false,"comments":null},"vendorModelCustomerData":{"value":true,"comments":null},"trainingDataAnonymized":{"value":null,"comments":null},"dataDeletion":{"value":true,"comments":null},"auditing":{"value":false,"comments":null},"dataStorage":"3 years","compliance":{"loggingAndAuditTrails":{"value":true,"comments":null},"guardrails":{"value":true,"comments":null}},"inputOutputConsistency":{"value":true,"comments":null}},"linksAndResources":"Learn more at: https://www.twilio.com/en-us/customer-ai"}
```