---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/events/event-types/conference-insights/conference-participant-summary#article
headline: Conference Participant Summary
description: List of Conference Insights event types regarding Conference Participant Summary available in Twilio Event Streams, as well as their JSON schemas and examples.
url: https://www.twilio.com/docs/events/event-types/conference-insights/conference-participant-summary
inLanguage: en
dateModified: 2026-10-12T19:18:47.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# Conference Participant Summary

## Complete

`com.twilio.voice.insights.conference-participant-summary.complete`

Conference Participant Summary Complete events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the [Webhook](/docs/events/webhook-quickstart) or [Kinesis](/docs/events/eventstreams-quickstart) quickstarts and refer to the [product documentation](/docs/voice/voice-insights/event-streams/conference-insights-event).

**Examples**

```json
{
  "specversion" : "1.0",
  "type" : "com.twilio.voice.insights.conference-participant-summary.complete",
  "source" : "AB00000000000000000000000001",
  "id" : "NO00000000000000000000000001",
  "dataschema" : "https://events-schemas.twilio.com/VoiceInsights.ConferenceParticipantSummary/2",
  "datacontenttype" : "2025-10-08T07:17:02.363Z",
  "data" : {
    "participant_sid" : "CP0000000000000000000000000000001",
    "label" : "advisor",
    "conference_sid" : "CF0000000000000000000000000000001",
    "call_sid" : "CA0000000000000000000000000000001",
    "account_sid" : "AC0000000000000000000000000000001",
    "call_direction" : "inbound",
    "from" : "+1234567890",
    "to" : "+1234567890",
    "call_state" : "completed",
    "country_code" : "US",
    "is_moderator" : true,
    "join_time" : "2023-01-01T12:00:00Z",
    "leave_time" : "2023-01-01T12:30:00Z",
    "duration_seconds" : 1800,
    "whisper" : "You are being recorded",
    "agent_audio" : true,
    "outbound_queue_length" : 1,
    "outbound_time_in_queue" : 30,
    "jitter_buffer_size" : "small",
    "is_coach" : true,
    "coached_participants" : [
      "CP0000000000000000000000000000001"
    ],
    "participant_region" : "us1",
    "conference_region" : "us1",
    "call_type" : "sip",
    "quality_issues" : 0,
    "properties" : {
      "start_conference_on_enter" : true,
      "end_conference_on_exit" : true,
      "play_early_media" : true,
      "recording_enabled" : true,
      "trim_recording" : true,
      "requested_region" : "us1",
      "enter_muted" : true,
      "beep_on_enter" : true,
      "beep_on_exit" : true
    },
    "events" : {
      "hold" : [
        1621837451
      ],
      "unhold" : [
        1621837491
      ],
      "mute" : [
        1621837471
      ],
      "unmute" : [
        1621837481
      ],
      "modify_beep" : [
        1621837491
      ],
      "modify_exit" : [
        1621837501
      ],
      "coaching" : [
        1621837511
      ],
      "coaching_stopped" : [
        1621837521
      ],
      "modify_coached_participant" : [
        1621837531
      ]
    },
    "metrics" : {
      "inbound" : {
        "total_packets_lost" : 0,
        "total_packets_received" : 1000,
        "packet_loss_percentage" : 0.0,
        "jitter" : {
          "avg" : 5.5,
          "max" : 10.0
        },
        "latency" : {
          "avg" : 5.5,
          "max" : 10.0
        },
        "mos" : 1.0,
        "tags" : [
          "silent"
        ],
        "tags_info" : {
          "description" : "High packet loss detected",
          "packet_loss" : {
            "severity" : "high"
          },
          "jitter" : {
            "severity" : "high"
          },
          "latency" : {
            "severity" : "high"
          },
          "low_mos" : {
            "severity" : "high"
          }
        },
        "occurrences" : {
          "packet_loss" : [
            {
              "percent" : 0.0,
              "timestamp" : 1621837451
            }
          ],
          "jitter" : [
            {
              "avg" : 5.5,
              "max" : 10.0,
              "timestamp" : 1621837451
            }
          ],
          "latency" : [
            {
              "avg" : 5.5,
              "max" : 10.0,
              "timestamp" : 1621837451
            }
          ]
        }
      },
      "outbound" : {
        "total_packets_lost" : 0,
        "total_packets_received" : 1000,
        "packet_loss_percentage" : 0.0,
        "jitter" : {
          "avg" : 5.5,
          "max" : 10.0
        },
        "latency" : {
          "avg" : 5.5,
          "max" : 10.0
        },
        "mos" : 1.0,
        "tags" : [
          "silent"
        ],
        "tags_info" : {
          "description" : "High packet loss detected",
          "packet_loss" : {
            "severity" : "high"
          },
          "jitter" : {
            "severity" : "high"
          },
          "latency" : {
            "severity" : "high"
          },
          "low_mos" : {
            "severity" : "high"
          }
        },
        "occurrences" : {
          "packet_loss" : [
            {
              "percent" : 0.0,
              "timestamp" : 1621837451
            }
          ],
          "jitter" : [
            {
              "avg" : 5.5,
              "max" : 10.0,
              "timestamp" : 1621837451
            }
          ],
          "latency" : [
            {
              "avg" : 5.5,
              "max" : 10.0,
              "timestamp" : 1621837451
            }
          ]
        }
      }
    },
    "call_status" : "completed",
    "processing_state" : "complete"
  }
}
```

**Versions**

* [v2 (latest)](https://events-schemas.twilio.com/VoiceInsights.ConferenceParticipantSummary/2)
* [v1](https://events-schemas.twilio.com/VoiceInsights.ConferenceParticipantSummary/1)