--- "@context": https://schema.org "@type": TechArticle "@id": https://www.twilio.com/docs/global-infrastructure/regional-product-and-feature-availability#article headline: Regional product availability description: These products and features are available in Twilio Regions around the world. url: https://www.twilio.com/docs/global-infrastructure/regional-product-and-feature-availability inLanguage: en dateModified: 2026-10-27T21:51:24.000Z author: "@type": Organization name: Twilio Developer Education Team publisher: "@type": Organization name: Twilio --- # Regional product availability Twilio supports some products and features in [Twilio Regions](/docs/global-infrastructure/understanding-twilio-regions) outside the United States. > \[!WARNING] > > Regions operate in isolation. If your application relies on Twilio products or features that aren't available in your target Region, those products and features won't work in that Region. ## Ireland (IE1) Region This Region is located in Dublin. Use the following products in the IE1 Region: * [Programmable Voice][programmable-voice] (see list of unsupported APIs/features below) * [Elastic SIP Trunking][elastic-sip-trunking] (see list of unsupported APIs/features below) * [Programmable Messaging (SMS)][programmable-messaging] * [SendGrid][sendgrid] * [Segment][segment] * [Conversations][conversations]: Chat * [Lookup v2][lookup-v2] * [Verify Silent Network Auth][verify-auth] * [Studio][studio] (Public Beta) * [Functions and Assets][functions-and-assets] * [TaskRouter][taskrouter] (Public Beta) ### Unsupported Voice features in IE1 The following Voice APIs and TwiML verbs or nouns *aren't yet supported* in IE1: * [``][connect-room] * [``][connect-virtualagent] * [``][start-siprec] * [``][dial-whatsapp] * [SIP Trunk Phone Number API subresource][elastic-sip-phone] * [Bulk Exports API resource][bulk-exports-api] The following Voice features *aren't yet supported* in IE1: * [BYOC Trunks][byoc-trunks] with static IP addresses * [Verified Caller IDs][verified-cid] * [Conversation Intelligence (classic)][conv-intel] * [WhatsApp Business Calling][whatsapp-business-calling] ### Voice SDK requirements Twilio Voice SDKs require the following minimum SDK versions to function in IE1: * iOS: 6.4.0 * Android: 6.1.0 * JavaScript: 2.1.0 ## Australia (AU1) Region This Region is located in Sydney. Use the following products in the AU1 Region: * [Programmable Voice][programmable-voice] (see list of unsupported APIs/features below) * [Elastic SIP Trunking][elastic-sip-trunking] (see list of unsupported APIs/features below) ### Unsupported Voice features in AU1 The following APIs and TwiML verbs or nouns *aren't yet supported* in AU1: * [``][connect-room] * [``][connect-virtualagent] * [``][start-siprec] * [``][dial-whatsapp] * [SIP Trunk Phone Number API subresource][elastic-sip-phone] * [Bulk Exports API resource][bulk-exports-api] * [Call UserDefinedMessage API resource][userdefinedmessage] * [Voice Insights Call Annotation API resource][call-annotation] The following features *aren't yet supported* in AU1: * [BYOC Trunks][byoc-trunks] with static IP addresses * [Verified Caller IDs][verified-cid] * [Conversation Intelligence (classic)][conv-intel] * [WhatsApp Business Calling][whatsapp-business-calling] ### Voice SDK requirements Twilio Voice SDKs require the following minimum SDK versions to function in AU1: * iOS: 6.4.0 * Android: 6.1.0 * JavaScript: 2.1.0 [connect-room]: /docs/voice/twiml/connect/room [connect-virtualagent]: /docs/voice/twiml/connect/virtualagent [start-siprec]: /docs/voice/twiml/siprec [bulk-exports-api]: /docs/usage/bulkexport [byoc-trunks]: /docs/voice/bring-your-own-carrier-byoc [verified-cid]: https://support.twilio.com/hc/en-us/articles/223180048-Adding-a-Verified-Phone-Number-or-Caller-ID-with-Twilio [conv-intel]: /docs/conversation-intelligence-classic [elastic-sip-phone]: /docs/sip-trunking/api/phonenumber-resource [userdefinedmessage]: /docs/voice/api/userdefinedmessage-resource [call-annotation]: /docs/voice/voice-insights/api/call/call-annotation-resource [programmable-voice]: /docs/voice [elastic-sip-trunking]: /docs/sip-trunking [functions-and-assets]: /docs/global-infrastructure/regional-support-functions-assets [segment]: /docs/segment/guides/regional-segment [sendgrid]: https://www.twilio.com/en-us/blog/send-emails-in-eu [conversations]: /docs/global-infrastructure/conversations-api-with-twilio-regions [lookup-v2]: /docs/lookup/using-lookup-with-twilio-regions [verify-auth]: /docs/verify/using-verify-silent-network-auth-with-twilio-regions [whatsapp-business-calling]: /docs/voice/whatsapp-business-calling [dial-whatsapp]: /docs/voice/twiml/whatsapp [programmable-messaging]: /docs/global-infrastructure/messaging-api-with-twilio-regions [studio]: /docs/global-infrastructure/studio-with-twilio-regions [taskrouter]: /docs/global-infrastructure/taskrouter-with-twilio-regions