---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/segment/connections/destinations/catalog/bugherd#article
headline: BugHerd Destination
description: Connect the BugHerd destination to Segment to load BugHerd's bug tracking sidebar on your site using the Analytics.js library.
url: https://www.twilio.com/docs/segment/connections/destinations/catalog/bugherd
inLanguage: en
dateModified: 2026-07-15T17:40:17.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# BugHerd Destination

## Destination Info

* Refer to it as **BugHerd** in the [Integrations object.](/docs/segment/guides/filtering-data/#filtering-with-the-integrations-object)

### Components

* [Browser](https://github.com/segment-integrations/analytics.js-integration-bugherd)

## Connection Modes

[Learn more about connection modes.](/docs/segment/connections/destinations/#connection-modes)

### Device-Mode

* web: yes
* mobile: no
* server: no

### Cloud-Mode

* web: no
* mobile: no
* server: no

[BugHerd](http://bugherd.com/?utm_source=segmentio\&utm_medium=docs\&utm_campaign=partners) is a bug tracking software that lets users report bugs right in your interface. Once reported, you get a Trello-like management interface for taking care of the issues. The `analytics.js` BugHerd Destination is open-source. You can browse the code [on GitHub](https://github.com/segment-integrations/analytics.js-integration-bugherd).

## Getting Started

1. From the Segment web app, click **Catalog**.
2. Search for "BugHerd" in the Catalog, select it, and choose which of your sources to connect the destination to.
3. In the destination settings, enter your `API Key` as retrieved from the Install BugHerd tab on your BugHerd Project page.
4. Your changes appear in the Segment CDN in about 45 minutes, and then Analytics.js starts asynchronously loading BugHerd onto your page. This means you should remove BugHerd's snippet from your page.
5. The BugHerd Destination doesn't use any Segment API calls (such as Identify or Track), so once it loads, the BugHerd sidebar begins appearing for your team.

## Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.

| Field                         | Description                                                                                                                                                                                          | Required | Type    |
| ----------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------- | ------- |
| API Key                       | You can find your API Key under the \*\*Install BugHerd\*\* tab on your BugHerd \[Project page]\(http://bugherd.com/). It will appear in your tracking code as \`?apikey=...\`                       | Yes      | string  |
| Show the Default Feedback Tab | You should only disable this setting if you want to \[build your own feedback tab]\(https://support.bugherd.com/hc/en-us/articles/204171590-Create-your-own-Send-Feedback-tab) with the BugHerd API. | No       | boolean |