---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/segment/connections/destinations/catalog/useriq#article
headline: UserIQ Destination
description: Connect Segment to UserIQ to send Page, Screen, Identify, and Track data as pageview, screenview, identify, and track events for user engagement.
url: https://www.twilio.com/docs/segment/connections/destinations/catalog/useriq
inLanguage: en
dateModified: 2026-06-09T16:30:18.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# UserIQ Destination

## Destination Info

* Accepts [Page](/docs/segment/connections/spec/page), [Alias](/docs/segment/connections/spec/alias), [Group](/docs/segment/connections/spec/group), [Identify](/docs/segment/connections/spec/identify), [Track](/docs/segment/connections/spec/track) calls.
* Refer to it as **useriq**, **UserIQ** in the [Integrations object.](/docs/segment/guides/filtering-data/#filtering-with-the-integrations-object)
* This integration is **partner owned.** Please reach out to the partner's support for any issues.

[UserIQ](http://useriq.com) empowers companies to deliver what each user needs to be successful in every moment, starting with adoption. Our platform collects user engagement data from your product and allows you to communicate to your users when they are most engaged: within the product itself.

This destination is maintained by UserIQ. For any issues with the destination, [contact the UserIQ Support team](mailto:support@useriq.com).

## Getting Started

1. From the Segment web app, click **Catalog**.
2. Search for "UserIQ" in the Catalog, select it, and choose which of your sources to connect the destination to.
3. Enter the "API Key" into your Segment Settings UI which you can find from your [UserIQ dashboard](https://app.useriq.com/) \[Site Settings -> API Key].

## Page

Segment sends Page calls to UserIQ as a `pageview`. See the [Page method](/docs/segment/connections/spec/page/) in the Segment Spec for details. An example call looks like:

```text title="Page call example"
analytics.page("pageName")
```

## Screen

Segment sends Screen calls to UserIQ as a `screenview`. See the [Screen method](/docs/segment/connections/spec/screen/) in the Segment Spec for details. An example call looks like:

```text title="Screen call example"
[[SEGAnalytics sharedAnalytics] screen:@"Home"];
```

## Identify

Segment sends Identify calls to UserIQ as an `identify` event. See the [Identify method](/docs/segment/connections/spec/identify/) in the Segment Spec for details. An example call looks like:

```text title="Identify call example"
analytics.identify('userId123', {
  email: 'john.doe@example.com'
});
```

## Track

Segment sends Track calls to UserIQ as a `track` event. See the [Track method](/docs/segment/connections/spec/track/) in the Segment Spec for details. An example call looks like:

```text title="Track call example"
analytics.track('Clicked Login Button')
```

## Engage

You can send computed traits and audiences generated using [Engage](/docs/segment/engage) to this destination as a **user property**. To learn more about Engage, schedule a [demo](https://segment.com/contact/demo).

For user-property destinations, an [identify](/docs/segment/connections/spec/identify/) call is sent to the destination for each user being added and removed. The property name is the snake\_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property `order_completed_last_30days: true`. When the user no longer satisfies this condition (for example, it's been more than 30 days since their last order), Engage sets that value to `false`.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

## Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.

| Field   | Description                                    | Required | Type   |
| ------- | ---------------------------------------------- | -------- | ------ |
| API Key | You can find your API key in the accounts page | Yes      | string |
