---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/sendgrid/ui/account-and-settings/verifying-your-account#article
headline: Verifying your Account
description: Verify your Twilio SendGrid account by confirming your email, authenticating your domain, enabling two-factor authentication, and adding a payment method.
url: https://www.twilio.com/docs/sendgrid/ui/account-and-settings/verifying-your-account
inLanguage: en
dateModified: 2026-08-07T15:54:52.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# Verifying your Account

When you sign up for a Twilio SendGrid account, you must complete a few verification steps before you can use your account. After you complete these steps, Twilio SendGrid unlocks your credit usage limits. Twilio SendGrid requires these steps to protect your account and to help you get started quickly.

## Unlock your account

The time it takes to completely unlock your account varies based on how quickly you complete the required steps. The faster you complete the steps, the faster you can start sending.

### Unlock your Free Account

To send email with your free Twilio SendGrid account, you must create and verify a Single Sender. Adding a Sender Identity helps protect your sending reputation and legitimize your account in the eyes of the inbox providers for better deliverability. To learn more, see [Single Sender Verification][].

### Upgrading your Account

1. Confirm your email address. If you need to resend the verification email, click **Resend account verification**. If you entered your email address incorrectly in the initial signup form, you can correct the email address and resend the verification email to the correct address.
2. Set up [Domain Authentication][]. Authenticating your domain shows email providers that Twilio SendGrid has your permission to send emails on your behalf.
3. Set up [two-factor authentication][]. Two-factor authentication allows you to make your Twilio SendGrid account more secure by requiring authentication beyond a simple username and password when logging in.
4. Add a [payment method][]. Your card will not be charged at this time.

To verify your account, complete all of these steps. You can't skip any of the verification steps, or your account won't be unlocked.

> \[!NOTE]
>
> In some instances, the Twilio compliance team must verify your account information before you can start sending. In these cases, your account should be unlocked within 72 hours of completing the last account verification step.

[Domain Authentication]: /docs/sendgrid/ui/account-and-settings/how-to-set-up-domain-authentication/

[Single Sender Verification]: /docs/sendgrid/ui/sending-email/sender-verification/

[payment method]: /docs/sendgrid/ui/account-and-settings/billing/#payment-methods

[two-factor authentication]: /docs/sendgrid/ui/account-and-settings/two-factor-authentication/#setting-up-two-factor-authentication