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Conversation Intelligence (classic) - OperatorAttachment Subresource

The OperatorAttachment subresource represents the link between a specific Pre-built or Custom Operator and a specific Intelligence Service. When you attach an Operator to a Service, it's available for use in that Service.

Operator Properties

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Property nameTypeRequiredPIIDescriptionChild properties
serviceSidSID<GA>

Optional

Not PII

The unique SID identifier of the Service.

Pattern: ^GA[0-9a-fA-F]{32}$Min length: 34Max length: 34
operatorSidSID<LY>

Optional

Not PII

The unique SID identifier of the Operator.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34
urlstring<uri>

Optional

Not PII

The URL of this resource.

Create an Operator Attachment

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POST https://intelligence.twilio.com/v2/Services/{ServiceSid}/Operators/{OperatorSid}

This endpoint attaches an Operator to an Intelligence Service.

Path parameters

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Property nameTypeRequiredPIIDescription
serviceSidSID<GA>
required
Not PII

The unique SID identifier of the Service.

Pattern: ^GA[0-9a-fA-F]{32}$Min length: 34Max length: 34
operatorSidSID<LY>
required
Not PII

The unique SID identifier of the Operator. Allows both Custom and Pre-built Operators.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34
Attach an Operator to a ServiceLink to code sample: Attach an Operator to a Service
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// Download the helper library from https://www.twilio.com/docs/node/install

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const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

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// Find your Account SID at twilio.com/console

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// Provision API Keys at twilio.com/console/runtime/api-keys

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// and set the environment variables. See http://twil.io/secure

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// For local testing, you can use your Account SID and Auth token

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const accountSid = process.env.TWILIO_ACCOUNT_SID;

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const apiKey = process.env.TWILIO_API_KEY;

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const apiSecret = process.env.TWILIO_API_SECRET;

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const client = twilio(apiKey, apiSecret, { accountSid: accountSid });

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async function createOperatorAttachment() {

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  const operatorAttachment = await client.intelligence.v2

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    .operatorAttachment(

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      "GAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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      "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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    )

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    .create();

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  console.log(operatorAttachment.serviceSid);

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}

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createOperatorAttachment();

Response

Note about this response
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{

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  "operator_sid": "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "service_sid": "GAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "url": "https://intelligence.twilio.com/v2/Services/GAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Operators/LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

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}

Delete an Operator Attachment

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DELETE https://intelligence.twilio.com/v2/Services/{ServiceSid}/Operators/{OperatorSid}

This endpoint detaches an Operator from an Intelligence Service.

Path parameters

path-parameters-1 page anchor
Property nameTypeRequiredPIIDescription
serviceSidSID<GA>
required
Not PII

The unique SID identifier of the Service.

Pattern: ^GA[0-9a-fA-F]{32}$Min length: 34Max length: 34
operatorSidSID<LY>
required
Not PII

The unique SID identifier of the Operator. Allows both Custom and Pre-built Operators.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34
Detach an Operator from a ServiceLink to code sample: Detach an Operator from a Service
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


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// Find your Account SID at twilio.com/console

5
// Provision API Keys at twilio.com/console/runtime/api-keys

6
// and set the environment variables. See http://twil.io/secure

7
// For local testing, you can use your Account SID and Auth token

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const accountSid = process.env.TWILIO_ACCOUNT_SID;

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const apiKey = process.env.TWILIO_API_KEY;

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const apiSecret = process.env.TWILIO_API_SECRET;

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const client = twilio(apiKey, apiSecret, { accountSid: accountSid });

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async function deleteOperatorAttachment() {

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  await client.intelligence.v2

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    .operatorAttachment(

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      "GAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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      "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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    )

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    .remove();

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}

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deleteOperatorAttachment();