Email logs provide a running record of the delivery status of all email messages that you sent. These logs might be hundreds or thousands of lines of data. To facilitate finding a specific record or range of records, you can reduce the number of messages using filters or find all sent to a specific email address.
To review the email logs when logged into the Twilio Console, go to Monitor > Logs > Email. The Email Logs page appears.
Search for messages to one email address
To find all email messages sent to a specific recipient, follow these steps.
Type a specific recipient email address in the Recipient email address box. You can also enter the beginning of an address, such as jane@.
Press the Enter key.
Reduce displayed records using filters
To reduce the number of displayed delivery records, apply filters to the email logs. From the Email Logs page, you can turn on filtering, then choose the values for those filters.
Turn on filters for the email log
Click Add Filters.
Click the checkbox next to one or more of the following filters:
Date Range
Timezone
Subject
Status
Response
From Email
Message ID
Outbound IP
Category
Event
API Key ID
As each filter gets selected, it adds the dropdown menu for that filter to the console.
Limit the display of email messages in the log by subject line.
Choose an operator:
Starts with matches the beginning of the subject line. It is case sensitive.
Contains matches subject lines that include every word you enter, in any order. It isn't case sensitive.
Type the text that you want to find in the Subject box.
Click Apply.
Limit the display of email messages in the log to a chosen range of dates.
Click the necessary time range from the provided options:
Last 3 Days
Last 7 Days
Last 30 Days
Custom Range. If you select Custom Range, set the Start date and End date.
Click Apply.
Limit the display of email messages in the log to a chosen category. A category applies a human-readable identifier to an email message that aids in analyzing email campaign effectiveness.
Choose one or more categories from the Category dropdown menu.
Click Apply.
Limit the display of email messages in the log to a chosen delivery status.
Click one or more of the status links or checkboxes.
Delivered
Processed
Deferred
Bounced
Dropped
Blocked
Click Apply.
Limit the display of email messages in the log by the receiving server's response.
Choose an operator:
Starts with matches the beginning of the response, such as 550.
Contains matches responses that include every word you enter, in any order. It isn't case sensitive. Periods don't separate words, so search for a full IP address or domain.
Type the text that you want to find in the Response box.
Click Apply.
Limit the display of email messages in the log to an exact match of its Message ID.
Type the unique ID for the email message to find in the Message ID box.
Click Apply.
Limit the display of email messages in the log to a sender address.
Type the sender email address, or the beginning of it, in the From Email box.
Click Apply.
Limit the display of email messages in the log to the IP address they were sent from.
Type the IP address, or the beginning of it to match a range, in the Outbound IP box.
Click Apply.
Limit the display of email messages in the log to messages that recorded one or more event types.
Choose one or more events from the Event dropdown menu:
Processed
Deferred
Delivered
Bounce
Dropped
Open
Click
Spam Report
Unsubscribe
Group Unsubscribe
Group Resubscribe
Click Apply.
Limit the display of email messages in the log to those sent with a specific API key.
Type the API key ID in the API Key ID box. Use the key's ID, not the secret key.
Click Apply.
Limit the display of email messages in the log to a chosen Time Zone.